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DEWA connection or upgrade: choosing the technical service

Choose the DEWA builder service from the existing installation and proposed change, rather than from the label “new build” or “renovation” alone.

In this guide

Assess the proposed demand and existing approved installation, then confirm the applicable service with the appointed enrolled consultant or contractor. DEWA lists connections, fit-out and network-modification routes separately.

Match the service to the proposed installation

The existing consumer account and the technical approval for an installation are different matters. A tenant or owner should not assume that an active account confirms the capacity or approval of a proposed change.

Gather the existing and proposed demand

Collect the existing approved electrical records where available and a list of proposed equipment and changes. Ask the responsible designer for the technical assessment and relevant service route. Water works should be checked against their own service requirements.

Confirm the technical application

  1. Describe the change

    Record the existing supply and the complete proposed work.

  2. Review technical information

    Have the appointed specialist assess the relevant demand and installation.

  3. Select the service

    Check DEWA’s current builder catalogue and requirements.

  4. Plan delivery

    Include any required design, inspection and connection stages.

Check installation and connection requirements

DEWA’s electricity permits and connections guidance addresses additional-load requests as well as connections. The term “upgrade” does not replace the need to identify the exact application and approved scope.

Coordination of utilities and engineering

Gravity can help review the project information and coordinate the agreed design and approval scope. Explore the relevant service.

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Common questions

Does every extension need an upgrade?

Do not assume either outcome. The installation and proposed demand need review.

Can I choose the service from the project name?

Use the actual technical change and current service description.

Does an active account prove the new equipment is covered?

No. Consumer account activity is not a substitute for checking the technical approval.

Official sources

Prepared by Gravity Engineering. Sources checked 17 October 2026. Check the current official service requirements before applying.

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